Shipping by express courier is always free and delivery times are generally 2-3 working days.

We will send you an e-mail confirming the order, then another e-mail at the time of shipment that contains information on the delivery service and the tracking number.
If part of your order is not available for immediate shipment, your order will not be shipped until all items are available.



If a product, during the period of validity of the Legal Guarantee, manifests what could be a lack of conformity, the customer must contact Customer Service by writing to support@1control.it.

1Control will promptly reply to the communication of the alleged lack of conformity and will replace the Product.

If the service center finds the lack of conformity, any repair / replacement and transport costs to the service center will be charged to 1Control.



If you are not completely satisfied with a product purchased, you can return it within 14 days of shipment for a full refund. The shipping costs relating to the return of the ordered product are charged to the customer.
To start the return procedure you must contact customer support by writing to us at support@1control.it

If you have purchased a 1Control product in a store or on Amazon, you will need to follow the return procedure provided by the retailer.